By choosing capabilities from our comprehensive set of modular support services, you can tailor a support solution that precisely fit your needs. From completely self-sufficient installations with standard support and maintenance to fully managed implementations provided on demand, ICON-SCM is there to help you maximize your return on investment.

 

• Product Maintenance and Support
  Technical support hotline services, documentation updates, and regular product updates. There are three levels of service to choose from: basic, standard, and premium.
• Application Monitoring Service 
  ICON-SCM provides database, performance, fault, and security monitoring to ensure your application is running at maximum performance and available at all times.
• Hosting
  ICON-SCM delivers full hosting services, eliminating the expense and effort for customer-maintained hardware, databases, or other IT infrastructure components. 
• Subscription
  An alternative to purchasing a perpetual license for ICON-SCM software, the solution can be leased as a monthly subscription.

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