ICON-SCM’s subscription services are different from traditional hosted solutions. Our modular set of options respects the critical nature of business processes as well as specific customer preferences.

Clients choose a subscription service as opposed to an in-premises solution for a number of reasons, including no capital expenditures for equipment and infrastructure, no IT maintenance efforts, as well as for cost-effective scalability and business continuity.

ICON-SCM subscription services ensure flawless installations and operations. You can chose from a variety of options to address your specific needs regarding system uptime, response time, and other key factors. These options will be tightly managed under a service level agreement with regular reviews.

Subscription services from ICON-SCM include:

• Customer access via Web or VPN
• Hardware redundancy for all critical applications
• Automated daily backup and fallback strategy for all critical applications
• Guaranteed system availability
• State-of-the-art physical security system